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Insurer Guardian hands 1 million dental calls a year to Sierra’s AI agents
Source: The Next Web ·
Guardian Life signed a multi-year deal with Sierra to use its AI agents for about 1 million dental benefit verification calls a year, plus payments and claim status checks. It is Guardian’s third AI partnership in a year, after HCLTech and Avantos. US insurer Guardian Life is handing some of its busiest customer service work […] This story continues at The Next Web
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