‘We can’t be at the bottom indefinitely’: Can Britain’s most maligned service station be turned around?
Source: The Guardian Long Read ·
In 2022 and 2023, Hartshead Moor East, near Leeds, was voted the worst in Great Britain. Ever since, staff have been on a mission to redeem its reputation The crime issue of the Long Read magazine is out now. Click here to order In October 2023, at a service station on the M1 north-east of Leeds, Janine Gray received some bad news. She was surrounded by journalists and leading lights from the transport industry: people from the AA, the RAC, motorway service area chief executives, officials from National Highways. The big dogs. And it was among these gathered dignitaries that Gray heard the new
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